REFUND & RETURN POLICY
Bombshell Beauty
At Bombshell Beauty, customer satisfaction is our top priority. We ensure that all products are 100% authentic and USA imported. Please read our Refund & Return Policy carefully before placing an order.
1. Eligibility for Return or Exchange
Return or exchange requests will be accepted only under the following conditions:
The product is damaged, defective, or incorrect
The issue is reported within 24 hours of delivery
A clear unboxing video (mandatory) and/or photos are provided as proof
⚠️ Unboxing video must be recorded from opening the sealed package.
2. Non-Returnable & Non-Refundable Items
Due to hygiene and safety concerns, we do not accept returns or refunds for:
Opened or used skincare, makeup, or cosmetic products
Products damaged due to customer mishandling
Products without original packaging, seals, or labels
3. Return or Exchange Process
To request a return or exchange:
Contact us via Facebook inbox / WhatsApp / Customer Support within 24 hours of delivery
Provide order details along with unboxing video and photos
Our team will review the request and confirm eligibility
No return or exchange will be accepted without prior approval.
4. Refund Policy
Refunds are applicable only if replacement or exchange is not possible
Approved refunds will be issued via the original payment method or an agreed alternative
Refund processing time may take 7–10 working days
5. Exchange Policy
Approved exchanges will be processed after the returned product is received and inspected
Exchange delivery time depends on product availability and customer location
6. Courier & Return Charges
If the issue occurs due to our mistake (wrong or defective product), return courier charges will be covered by Bombshell Beauty
For all other reasons, return courier charges must be paid by the customer
7. Cash on Delivery (COD) Orders
For Cash on Delivery orders, refunds (if applicable) will be processed via mobile banking (bKash/Nagad/Rocket) or another mutually agreed method.
8. Order Cancellation
Orders cannot be canceled after shipment
Once delivered and accepted, the order is considered final
9. Final Authority
Bombshell Beauty reserves the right to make the final decision regarding refunds, returns, or exchanges in accordance with this policy.
10. Contact Us
For refund or return-related inquiries, please contact us via inbox or customer support.
Bombshell Beauty – Your Trusted Source for Authentic USA Imported Beauty Products