Bombshell Beauty

At Bombshell Beauty, customer satisfaction is our top priority. We ensure that all products are 100% authentic and USA imported. Please read our Refund & Return Policy carefully before placing an order.

1. Eligibility for Return or Exchange

Return or exchange requests will be accepted only under the following conditions:

  • The product is damaged, defective, or incorrect

  • The issue is reported within 24 hours of delivery

  • A clear unboxing video (mandatory) and/or photos are provided as proof

⚠️ Unboxing video must be recorded from opening the sealed package.

2. Non-Returnable & Non-Refundable Items

Due to hygiene and safety concerns, we do not accept returns or refunds for:

  • Opened or used skincare, makeup, or cosmetic products

  • Products damaged due to customer mishandling

  • Products without original packaging, seals, or labels

3. Return or Exchange Process

To request a return or exchange:

  1. Contact us via Facebook inbox / WhatsApp / Customer Support within 24 hours of delivery

  2. Provide order details along with unboxing video and photos

  3. Our team will review the request and confirm eligibility

No return or exchange will be accepted without prior approval.

4. Refund Policy

  • Refunds are applicable only if replacement or exchange is not possible

  • Approved refunds will be issued via the original payment method or an agreed alternative

  • Refund processing time may take 7–10 working days

5. Exchange Policy

  • Approved exchanges will be processed after the returned product is received and inspected

  • Exchange delivery time depends on product availability and customer location

6. Courier & Return Charges

  • If the issue occurs due to our mistake (wrong or defective product), return courier charges will be covered by Bombshell Beauty

  • For all other reasons, return courier charges must be paid by the customer

7. Cash on Delivery (COD) Orders

For Cash on Delivery orders, refunds (if applicable) will be processed via mobile banking (bKash/Nagad/Rocket) or another mutually agreed method.

8. Order Cancellation

  • Orders cannot be canceled after shipment

  • Once delivered and accepted, the order is considered final

9. Final Authority

Bombshell Beauty reserves the right to make the final decision regarding refunds, returns, or exchanges in accordance with this policy.

10. Contact Us

For refund or return-related inquiries, please contact us via inbox or customer support.

Bombshell Beauty – Your Trusted Source for Authentic USA Imported Beauty Products